5 Things to Consider When Choosing Ecommerce Parcel Insurance

In the fast-paced world of ecommerce, ensuring the safe and secure delivery of your parcels is essential. With the ever-present risks of theft, damage, and loss, having ecommerce parcel insurance can make all the difference in protecting your business and keeping your customers satisfied. Here are five crucial factors to consider when deciding whether to insure your parcels for your ecommerce operation.

1. Coverage Options and Limits:

One size does not fit all when it comes to insurance. Look for a policy that offers customisable coverage options tailored to your specific needs. Consider what types of risks you want to protect against—whether it’s theft, damage or loss, and its important to understand the coverage limits. Ensure that the policy can adequately cover the value of your shipments. It’s crucial to strike a balance between comprehensive coverage and affordability.

Did you know – most couriers own compensation schemes only cover up to £25 (and the claims process is lengthy and difficult)! 

2. Premium Costs:

Affordability is a key consideration for any business. While you may not want to budget for the cost of premiums, its worth it when you’re not left out of pocket when parcels are loss or damaged. How much could you lose if the worst were to happen and how much could you have saved if you had an insurance policy covering these losses?

Did you know – Anansi only charges 1.5% (UK to UK) – 1.8% (UK to International) of each parcel’s value to insure your shipments. 

3. Claims Process:

Understanding the claims process is crucial. Ensure that the insurance provider offers a straightforward and efficient claims process – or even better, an automated claims process! Read reviews and seek recommendations from other ecommerce businesses to gauge the ease of working with a particular insurer and compare this with having to make claims via courier compensation schemes.

Did you know – With Anansi, you don’t need to file a claim for loss – it’s done for you. And damage claims are a simple 30 second process. 

4. Reliability: 

Exceptional customer support can be a game-changer. Research the insurer’s customer service reputation, response times, and availability. It’s also important to check who underwrites the insurance product, so you can feel safe knowing that they’ll be around to keep your parcels protected no matter what happens.

Did you know – Anansi is backed by a panel of trusted global insurers including Tokio Marine HCC, Liberty Mutual and Arch Insurance. 

5. Integration: 

Seamless integration between the insurer’s systems and your ecommerce platform ensures a streamlined and efficient process for managing shipments and claims. It’s important to find insurance that is easy to integrate with your processes and that doesn’t need too much resource to get you up and running or to make claims.

Did you know – It’s easy to integrate Anansi – choose between simple API integration or ready-built app.

Conclusion 

Protecting your parcels should be an important consideration for your business if you’re seeing an increase in parcel loss and damage, and are fed up of covering costs. By considering coverage options and limits, premium costs, claims processes, reliability and integration, you can make an informed choice that safeguards your parcels and enhances customer trust. With the right insurance in place, you can ship with confidence, knowing that your parcels are protected.

Find out more about Anansi Ecommerce Parcel Insurance by booking a demo with one of our experts.