Defend your bottom line.

Shipping Insurance reinvented.

Because deliveries cost you more than you realise.

The delivery experience is the customer experience.

Painful claims processes, questionable fraud payments and rogue performance practices are leaving your customers disillusioned, driving negative reviews and impacting claim teams and the bottom line.

Anansi Shipping Insurance drives accountability within last-mile deliveries to delighted customers, bolsters brand reputation, and safeguards staff workloads, and ultimately, profits.

Embedded last-mile B2B shipping insurance for retailers, logistics providers and e-commerce marketplaces.

Anansi covers shipments against loss and damage sent with all the major couriers plus, reimbursement is up to the full retail value, not measly courier compensation.

Proactively managing risks and protecting your brand, we streamline processes with automatic loss claims handling, freeing up your team to tackle other priorities.

With our data-driven approach, you'll gain transparency and actionable insights to combat fraud and supercharge performance.

Fair claims settlement

Anansi is regulated insurance with a 98% claims success rate vs the typical courier rate of 15%.

Superior value

Comprehensive FCA-regulated cover for loss and damage backed by major global insurers.

Simple, easy to use

Set coverage levels on your dashboard. You don’t need to file a loss claim - it’s done for you.

  • "I never knew insurance could be this simple."

    Shopify Business, 2022

  • "Finding Anansi is one of the best things I've ever done for my business"

    Ecommerce Merchant, 2022

  • "Anansi offers a service that immensely benefits our clients. It helps remove our clients' frustrations when goods get lost in transit."

    Rapid Pack Fulfilment, 2023

  • "This service has saved me so much time and money. Plus, my reviews have been so much better because my customers have less complaints about bad deliveries."

    Shopify Retailer, 2021

Available with pre-approved coverage through:

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 With Anansi you have control.

Coverage with the flexibility to pause or adjust coverage immediately. Cancel at any time.

Backed by renowned leading global insurance leaders.

Let’s get started

  • Access to pre-approved coverage

    We're available directly through some of the best 3PL, ecommerce and courier providers today.

    If you're a registered UK company our simple onboarding process could see you covered fast and effectively!

    Get started today

  • Designed to support global retailers

    If you ship over 1,500 deliveries per day, or run a multi-courier strategy or your average order value is over £250 let us arrange a call with one of our team.

    Anansi can help unlock opportunities for better outcomes.

    Contact us today

  • 3PL, Couriers and Ecommerce Platforms

    Are you looking to provide embedded shipping insurance designed for today's challenging customers? Or tired of managing claims for your clients?

    Maybe even a white labelled solution?

    Book a demo today