Know the risks, build your defense.
Know the risks, build your defense.
We’ve pulled together some resources, guides and reports that will help you understand the risks your final mile currently faces, and what you can do to strengthen your operations.
We’ve pulled together some resources, guides and reports that will help you understand the risks your final mile currently faces, and what you can do to strengthen your operations.
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FAQs.
Answers to the stuff people usually ask and space to ask your own.
Courier compensation is limited, unregulated, and often pays out only a fraction of the real cost — if at all. It can also be time-consuming and have long or complicated claims processes. Many businesses end up absorbing losses or self-insuring, which quietly eats away at margins. Anansi is different. We’re fully regulated, backed by Lloyd’s of London, and designed to protect you at the retail value of your shipments. With a 98% claim success rate and automated processes, you recover losses quickly and fairly, without the hidden risks on your balance sheet and release your teams from wasted admin processes.
Margins are fragile in the last mile. Every invoice error, unclaimed courier chargeback, or disputed delivery can quietly drain profits. Anansi stops those leaks. Our platform audits invoices, automates claims, and flags hidden losses so you recover revenue instead of writing it off. The result: fewer manual hours, predictable cash flow, and stronger bottom-line performance.
Yes. Anansi connects directly to your existing tech stack, from order management systems and warehouse platforms to APIs and marketplaces. We already integrate with more than 1,400 couriers worldwide. That means you can monitor invoices, claims, and courier performance in one dashboard, without having to replace your current systems or retrain your team.
When a delivery goes wrong, your customer doesn’t blame the courier — they blame you. Slow or unfair claims can damage trust, reduce loyalty, and cost future sales. Anansi flips that experience. Automated claims and fast, fair reimbursements mean you can resolve problems quickly, keep customers happy, and turn a potential pain point into a positive moment of trust. In short: resilience at the last mile protects not just your profit, but your reputation.
Anansi covers a wide range of goods. It's easier for us to tell you what isn't included! We do not provide cover for Damage or Loss of a parcel containing aerosols, ammunition, batteries (unless the batteries are already included with the delivered object and are therefore in the same package as the object), cash, clinical and/or medical waste, corrosives, environmental waste, explosives, flammable substances, fur, gases, jewellery, perishable goods, precious metals, radioactive materials and samples, solvent based-paints, tobacco, wood varnishes, works of art, or any items listed as prohibited or restricted under the Courier's terms and conditions.
Anansi cover over 1400+ couriers. You can choose to insure all parcels with every courier you use, or exclude the couriers you don’t need cover for.
Courier compensation is limited, unregulated, and often pays out only a fraction of the real cost — if at all. It can also be time-consuming and have long or complicated claims processes. Many businesses end up absorbing losses or self-insuring, which quietly eats away at margins. Anansi is different. We’re fully regulated, backed by Lloyd’s of London, and designed to protect you at the retail value of your shipments. With a 98% claim success rate and automated processes, you recover losses quickly and fairly, without the hidden risks on your balance sheet and release your teams from wasted admin processes.
Margins are fragile in the last mile. Every invoice error, unclaimed courier chargeback, or disputed delivery can quietly drain profits. Anansi stops those leaks. Our platform audits invoices, automates claims, and flags hidden losses so you recover revenue instead of writing it off. The result: fewer manual hours, predictable cash flow, and stronger bottom-line performance.
Yes. Anansi connects directly to your existing tech stack, from order management systems and warehouse platforms to APIs and marketplaces. We already integrate with more than 1,400 couriers worldwide. That means you can monitor invoices, claims, and courier performance in one dashboard, without having to replace your current systems or retrain your team.
When a delivery goes wrong, your customer doesn’t blame the courier — they blame you. Slow or unfair claims can damage trust, reduce loyalty, and cost future sales. Anansi flips that experience. Automated claims and fast, fair reimbursements mean you can resolve problems quickly, keep customers happy, and turn a potential pain point into a positive moment of trust. In short: resilience at the last mile protects not just your profit, but your reputation.
Anansi covers a wide range of goods. It's easier for us to tell you what isn't included! We do not provide cover for Damage or Loss of a parcel containing aerosols, ammunition, batteries (unless the batteries are already included with the delivered object and are therefore in the same package as the object), cash, clinical and/or medical waste, corrosives, environmental waste, explosives, flammable substances, fur, gases, jewellery, perishable goods, precious metals, radioactive materials and samples, solvent based-paints, tobacco, wood varnishes, works of art, or any items listed as prohibited or restricted under the Courier's terms and conditions.
Anansi cover over 1400+ couriers. You can choose to insure all parcels with every courier you use, or exclude the couriers you don’t need cover for.
Courier compensation is limited, unregulated, and often pays out only a fraction of the real cost — if at all. It can also be time-consuming and have long or complicated claims processes. Many businesses end up absorbing losses or self-insuring, which quietly eats away at margins. Anansi is different. We’re fully regulated, backed by Lloyd’s of London, and designed to protect you at the retail value of your shipments. With a 98% claim success rate and automated processes, you recover losses quickly and fairly, without the hidden risks on your balance sheet and release your teams from wasted admin processes.
Margins are fragile in the last mile. Every invoice error, unclaimed courier chargeback, or disputed delivery can quietly drain profits. Anansi stops those leaks. Our platform audits invoices, automates claims, and flags hidden losses so you recover revenue instead of writing it off. The result: fewer manual hours, predictable cash flow, and stronger bottom-line performance.
Yes. Anansi connects directly to your existing tech stack, from order management systems and warehouse platforms to APIs and marketplaces. We already integrate with more than 1,400 couriers worldwide. That means you can monitor invoices, claims, and courier performance in one dashboard, without having to replace your current systems or retrain your team.
When a delivery goes wrong, your customer doesn’t blame the courier — they blame you. Slow or unfair claims can damage trust, reduce loyalty, and cost future sales. Anansi flips that experience. Automated claims and fast, fair reimbursements mean you can resolve problems quickly, keep customers happy, and turn a potential pain point into a positive moment of trust. In short: resilience at the last mile protects not just your profit, but your reputation.
Anansi covers a wide range of goods. It's easier for us to tell you what isn't included! We do not provide cover for Damage or Loss of a parcel containing aerosols, ammunition, batteries (unless the batteries are already included with the delivered object and are therefore in the same package as the object), cash, clinical and/or medical waste, corrosives, environmental waste, explosives, flammable substances, fur, gases, jewellery, perishable goods, precious metals, radioactive materials and samples, solvent based-paints, tobacco, wood varnishes, works of art, or any items listed as prohibited or restricted under the Courier's terms and conditions.
Anansi cover over 1400+ couriers. You can choose to insure all parcels with every courier you use, or exclude the couriers you don’t need cover for.
"We chose the Anansi embedded shipping insurance solution to help solve the time-consuming problem of manually processing claims, which often exceeds the benefits gained. Anansi's digital solution can link to our internal system and includes an automated claims process for lost and delayed parcels which allows us, and our customers, to spend less time on customer services and reduce the number of losses."
Luis Johnson
Managing Director, Tarlu
"We chose the Anansi embedded shipping insurance solution to help solve the time-consuming problem of manually processing claims, which often exceeds the benefits gained. Anansi's digital solution can link to our internal system and includes an automated claims process for lost and delayed parcels which allows us, and our customers, to spend less time on customer services and reduce the number of losses."
Luis Johnson
Managing Director, Tarlu
"We chose the Anansi embedded shipping insurance solution to help solve the time-consuming problem of manually processing claims, which often exceeds the benefits gained. Anansi's digital solution can link to our internal system and includes an automated claims process for lost and delayed parcels which allows us, and our customers, to spend less time on customer services and reduce the number of losses."
Luis Johnson
Managing Director, Tarlu
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