Megan Bingham-Walker talks shipping insurance, claims automation and delivery resilience

Megan, our CEO, joins entrepreneur and sales leader Jamie Hamer on his podcast, Retail is Detail, to explore the tech and operational intricacies that help retailers succeed in today’s digital landscape.

Megan Bingham-Walker talks shipping insurance, claims automation and delivery resilience

Megan, our CEO, joins entrepreneur and sales leader Jamie Hamer on his podcast, Retail is Detail, to explore the tech and operational intricacies that help retailers succeed in today’s digital landscape.

Retail is Detail
Retail is Detail
Retail is Detail

What happens when a government energy policy advisor discovers the brutal reality of e-commerce insurance while selling stainless steel straws? Megan Bingham-Walker, CEO of Anansi, revolutionised shipping insurance with a jaw-dropping 98% claims success rate - versus the industry standard 15%.

From UK government corridors to venture capital, her path to insurtech began with a shocking discovery: those innocent straws could be deadly, and getting insurance was a nightmare.

Megan exposes the harsh reality of building a five-sided insurtech marketplace where you need insurance capacity, regulatory approval, enterprise customers, funding, and bulletproof technology - all at once. She reveals why Anansi pivoted from targeting Shopify stores to enterprise retailers processing millions of shipments, the seasonal nightmare of retail decision-making (don't sell during Q4!), and her controversial prediction: complete elimination of courier compensation, replaced by independent insurance. Perfect for retail executives drowning in shipping losses and insurtech entrepreneurs navigating regulatory complexity.

Listen on Spotify here

View on YouTube here

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Anansi Technology Limited (registered in England No. 11420090 with Registered Office at 71-75 Shelton St, London WC2H 9JQ) is an Appointed Representative of Advent Solutions Management Limited, who are authorised and regulated by the Financial Conduct Authority (FRN 308751) in respect of general insurance business and registered in England No.04092670 with Registered Office c/o Browne Jacobson LLP, 15th Floor, 6 Bevis Marks, London EC3A 7BA.

Anansi © 2025. All rights reserved.

Anansi Technology Limited (registered in England No. 11420090 with Registered Office at 71-75 Shelton St, London WC2H 9JQ) is an Appointed Representative of Advent Solutions Management Limited, who are authorised and regulated by the Financial Conduct Authority (FRN 308751) in respect of general insurance business and registered in England No.04092670 with Registered Office c/o Browne Jacobson LLP, 15th Floor, 6 Bevis Marks, London EC3A 7BA.

Anansi © 2025. All rights reserved.

Anansi Technology Limited (registered in England No. 11420090 with Registered Office at 71-75 Shelton St, London WC2H 9JQ) is an Appointed Representative of Advent Solutions Management Limited, who are authorised and regulated by the Financial Conduct Authority (FRN 308751) in respect of general insurance business and registered in England No.04092670 with Registered Office c/o Browne Jacobson LLP, 15th Floor, 6 Bevis Marks, London EC3A 7BA.

Anansi © 2025. All rights reserved.