Discover one great shipping insurance solution with two different coverage levels.

Courier Insurance:

  • Unregulated offering covering their own performance

  • Claims payout average >15%

  • Minimal coverage

  • Complicated, time-consuming claims processes wasting time and budget

  • No fraud protection

  • No data insights

  • No protection of the bottom line

Affordability masks limited returns,
resulting in a costly investment.

Anansi Shipping Insurance

Full-Retail Cost Cover with Automated Loss Claims

Bottom line protection with 100% of retail value covered in one simple price.

Affordable rate with superior return.

Anansi Shipping Insurance

Cost Cover
with Automated Loss Claims

Bottom line protection with
50% of retail value covered in one simple price.

Affordable rate with low friction.

Pricing calculated as a percentage:
UK to UK at 1.5% + tax and UK to International at 1.8%

Regulated Independent Loss and Damage Coverage with 98% claims payout 

No excess | No upfront premiums | Premium payments and claims are settled monthly

Parametric automated loss claims creation unlocking customer service time 

24/7/365 parcel tracking + Fraud protection insights + Courier performance insights

Protect your bottom line.

Pre-agreed coverage with the flexibility to pause or adjust coverage immediately. Cancel at any time.

Backed by renowned leading global insurance leaders.

 With Anansi you have control.

Let’s get started

  • Access to pre-approved coverage

    We're available directly through some of the best 3PL, ecommerce and courier providers today.

    If you're a registered UK company our simple onboarding process could see you covered fast and effectively!

    GET STARTED

  • Designed to support global retailers

    If you ship over 1,500 deliveries per day, or run a multi-courier strategy or your average order value is over £250 let us arrange a call with one of our team.

    Anansi can help unlock opportunities for better outcomes.

    CONTACT US

  • 3PL, Couriers and Ecommerce Platforms

    Are you looking to provide embedded shipping insurance designed for today's challenging customers? Or tired of managing claims for your clients?

    Maybe even a white labelled solution?

    BOOK A DEMO

FAQ

We realise you may have some questions, so we’ve included the most frequently asked ones here.

Can’t find what you need?

  • Losses incurred as a result of damage, loss or late delivery of your parcel, across thousands of courier firms globally, during the period of cover. We cover items of a value up to £25,000.

    You are covered in the event of Damage or Loss which occurs in respect of an Order sent from the Originating Address to the Delivery Address. Whilst in transit and where the transit commences during the policy period.

    In respect of Damage or Loss, You are covered for the Total Transaction Value, up to the Maximum Loss Limit.

    Damage and Loss cannot occur in respect of the same Parcel.

  • Anansi covers a wide range of goods. It's easier for us to tell you what isn't included!

    We do not provide cover for Damage or Loss of a parcel containing aerosols, ammunition, batteries (unless the batteries are already included with the delivered object and are therefore in the same package as the object), cash, clinical and/or medical waste, corrosives, environmental waste, explosives, flammable substances, fur, gases, jewellery, perishable goods, precious metals, radioactive materials and samples, solvent based-paints, tobacco, wood varnishes, works of art, or any items listed as prohibited or restricted under the Courier's terms and conditions.

  • The cover provided by this insurance applies to businesses based in England, Wales, Scotland, the Channel Islands, the Isle of Man and Northern Ireland. It covers items in transit from the UK to worldwide (excluding sanctioned countries). We will be adding coverage for companies in other geographic territories (starting in the EEA), in due course.

  • Firstly, Anansi is FCA-regulated. Anansi Technology Limited (registered in England No. 11420090) is an Appointed Representative of Resolution Underwriting Partnership Limited, who are authorised and regulated by the Financial Conduct Authority (FRN 308113) in respect of general insurance business and is registered in England No.05104119.

    This means that we must meet certain standards and follow the FCA rules. These rules are there to make sure that you're treated fairly, you're protected, and the products and services you're offered are suitable. A panel of major global insurers also backs us. And we deliver a 98% claims success rate.

  • Get started immediately with a manual data upload option of your existing daily shipping spreadsheet.

    Anansi has pre-built integrations with Shopify, EKM, Patchworks, Despatch Cloud, Mintsoft and Deposco

    Anansi also has an API available for integration directly with your warehouse management system or order management system via API or alternatively with your third party logistics partner.

    You can read more about Anansi’s API documentation here https://apidocs.withanansi.com/