Transform your logistics supply chain with a platform that drives accountability.

Unifying regulated insurance, invoice and performance monitoring plus data-driven risk and fraud insights to protect the bottom line.

The Delivery experience is the Customer Experience.

Painful claims processes, invoicing errors, questionable fraud payments and rogue performance practices are killing efficiency, reducing profitability and impacting growth.

Anansi combines AI-powered insurance, embedded automation, and data visibility.

Leveraging insurance as a strategic business tool to protect profits and optimise supply chain performance.

The first embedded last-mile B2B regulated Shipping Insurance and Performance Platform for retailers, logistics providers and couriers.

The last mile represents over 50% of supply chain costs. Balancing cost control with efficiency and customer satisfaction is a major challenge.

We use insurance as it was designed. As a tool for enabling better business. Protecting the bottom line allows companies to operate with security.

Our automation delivers efficiencies required by smart businesses to operate in today's competitive world, reducing error and improving services.

We deliver transparency and clarity through data. Armed with insights, business decisions become based on fact, not fiction. 

Unifying regulated shipping insurance, process automation and data insights to drive accountability.

Regulated Insurance

Anansi is AI-powered regulated insurance with a 98% claims success rate vs the typical courier rate of 15%.

Automation

Streamline claims handling to free up your team and reduce WISMO queries. Audit miss-billing to stop revenue hits.

Data Insights

Insights to improve performance and track against SLAs. Increase insight into risk and fraud trends.

In the logistics world, insurance is often treated as a necessary backup, something you rely on when things go wrong. But what if it could be much more than that?

What if insurance could actually drive your business forward, improving efficiency, performance, and long-term growth?

With the continued growth in e-commerce you can't afford to do nothing or keep hiring your way out of the growing challenge.

It's not economically viable to keep increasing the size of your customer service team to meet the volume of work. Automation is key to future-proofing your business success.

Relying on spreadsheets or point solutions can leave you exposed.

Point solutions keep data and insights fragmented. Providing a more holistic view and approach enables you to drive real improvements rather than just provide a bandaid for issues.

Insurance isn’t just about covering risks—it’s about unlocking opportunities.

  • "Finding Anansi is one of the best things I've ever done for my business"

    Ecommerce Merchant, 2024

  • "I never knew insurance could be this simple."

    Shopify Business, 2023

  • "Anansi offers a service that immensely benefits our clients. It helps remove our clients' frustrations when goods get lost in transit."

    Rapid Pack Fulfilment, 2023

  • "This service has saved me so much time and money. Plus, my reviews have been so much better because my customers have less complaints about bad deliveries."

    Shopify Retailer, 2024

Available through:

 With Anansi you have control.

Pre-agreed coverage with the flexibility to pause or adjust coverage immediately.

Our powerful and easy-to-use platform gives you instant access to managing your regulated insurance, visibility on all shipments, automation to reduce overheads instantly, and insights to make decisions backed by data.

Backed by renowned leading global insurance leaders.