Reduce shipping insurance claim costs and invoice errors by 60%.

Transform the logistics supply chain with a platform that drives accountability.

The Delivery experience is the Customer Experience.

Disputes over claims. Endless claims processes. Fraudulent payments slipping through. Carriers missing SLAs. These aren’t just operational headaches—they’re draining profitability, impacting your brand and limiting growth.

Anansi changes that. Our AI-powered Accountability Platform eliminates friction in last-mile logistics with automated claims, real-time invoice auditing, and regulated last-mile insurance—giving you full control, total transparency, and seamless efficiency in one powerful solution.

The first embedded last-mile Accountability Platform for retailers, logistics providers and couriers.

Balancing cost control, efficiency, and customer satisfaction is tough. Accountability is a tool for better business.

  • Free your teams from manual reconciliation and outdated spreadsheets.

  • No more bottlenecks—automation ensures claims and invoice disputes are handled in minutes, not weeks.

  • Act with confidence, knowing every action is backed by verified insights.

Unifying regulated shipping insurance, process automation and data insights.

Regulated Insurance

AI-powered regulated insurance for loss and damage with a 98% claims success rate vs the typical courier rate of 15%.

Automation

Streamline claims handling and audit miss-billing to stop revenue hits and wasted labour costs. Is your business ready to move beyond Excel?

Data Insights

Insights to improve performance and track against SLAs. Increase insight into risk and fraud trends.

What if insurance could actually drive your business forward, improving efficiency, performance, and long-term growth?

With the continued growth in e-commerce you can't afford to do nothing or keep hiring your way out of the growing challenge.

It's not economically viable to keep increasing the size of your customer service team to meet the volume of work. Automation is key to future-proofing your business success.

Relying on spreadsheets or point solutions can leave you exposed.

Point solutions fragment data and insights. While Excel has served businesses well, the numbers don’t lie—tracking millions of shipments is maxing out its capabilities. By transitioning to smarter tools, you can minimise errors, reduce costs, and unlock efficiency gains.

Unlock opportunities.

We use insurance as it was designed, as a tool for enabling better business. Protecting the bottom line allows companies to operate with security.

  • "Finding Anansi is one of the best things I've ever done for my business"

    Ecommerce Merchant, 2024

  • "I never knew insurance could be this simple."

    Shopify Business, 2023

  • "Anansi offers a service that immensely benefits our clients. It helps remove our clients' frustrations when goods get lost in transit."

    Rapid Pack Fulfilment, 2023

  • "This service has saved me so much time and money. Plus, my reviews have been so much better because my customers have less complaints about bad deliveries."

    Shopify Retailer, 2024

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 With Anansi you have control.

Say goodbye to spreadsheets and wasted hours on manual, unproductive work and hits on your bottom line.

Get instant access to unlock invoicing errors, manage your regulated insurance and claims, and insights to reduce risk and improve carrier performance through one simple-to-use platform.

Backed by renowned leading global insurance leaders.