Unlock new opportunities with White-Labelled Shipping Insurance.

Your biggest pre-peak opportunity to increase winter revenue.

Retail peak season is here, and despite best efforts, the risk of a lost parcel is 41% higher during the year's final quarter. With the right shipping insurance solution, you provide bottom-line protection for your clients while increasing your business opportunities.

  • Switch out the standard courier compensation with your own regulated white-labelled solution. Upsell premium cost and full retail price coverage.

  • Delight your customers and open up a new revenue opportunity.

  • Using services like Despatch Cloud, Mintsoft, and Patchworks? You can offer your clients additional value in days.

Take action. Don't let another peak season of loss and damage claims ruin the season.

Provide a quality insurance solution without taking on any of the compliance, regulation, or upkeep.

Despite the risks, 90% of goods in transit are underinsured or uninsured. Many businesses mistakenly rely on carrier liability, not realising its limitations.

Offer your clients a seamless, integrated regulated shipping insurance solution that enhances trust and reduces friction. With our white-labelled option, your brand can provide comprehensive coverage without the complexities of managing insurance directly.

Shipping Insurance reinvented for today's challenges.

Offering the right insurance product isn't just about peace of mind; it's also about reducing friction and creating opportunities for better business.

It's about building trust. It's about accountability.

  • Enhanced standard basic coverage.

    Replace existing blanket coverage provided by couriers.

  • Enhanced coverage for low cost couriers.

    When basic courier cost coverage isn't provided or available.

  • Enhance coverage for high value shipments.

    Defend the bottom line with cost or even full retail cover.

Operational Efficiency Drives Customer Satisfaction

Reducing friction created by loss and damaged parcels unlocks resources.

  • An automated claims process significantly reduces the time and effort required by customer service teams, freeing them to focus on other areas of customer support and the business that contribute to growth

  • Consolidating insurance coverage through Anansi simplifies dealing with multiple courier insurance policies and claims procedures, reducing complexity for 3PLs making life easier!

  • With a 98% claims payout rate, customers are more likely to receive compensation for lost or damaged parcels, enhancing trust and satisfaction. Protecting the bottom line while confidently supporting customers.

Build Competitive Advantage and Brand Reputation

Establish yourself as a trusted partner, the foundation of lasting relationships. Protecting brands and NPS.

  • Superior insurance coverage differentiates a 3PL from competitors who rely on standard courier compensation, often seen as unreliable.

  • Enhanced service quality and higher satisfaction rates increase customer retention and attract new clients seeking reliable shipping partners.

  • Offering a trusted and reliable insurance product strengthens 3PL’s brand image as a customer-centric and dependable service provider.

Revenue Generation and Cost Savings

Meet your customers needs, reduce their pains while improving your own operations!

  • Offer premium insurance products for higher-value items or quantities, increasing profitability and providing tailored customer options.

  • White-labeled insurance products tailored to different customer segments enable 3PLs to offer tiered insurance solutions, boosting overall service adoption.

  • Avoid paying for insufficient and unreliable coverage, cutting redundant costs.

  • Reducing administrative and operational costs associated with managing multiple claims processes and customer service issues leads to overall cost savings and happier more engaged teams.

Data and Insights

Demonstrate a passion and commitment to continual improvement.

  • Access to comprehensive claims data provides valuable insights into common issues, loss patterns, and areas for improvement in the shipping process.

  • Data insights start to unlock patterns of fraud. Critical in today's increasing risk landscape. Protect your customers bottom-line.

  • Data-driven insights empower informed decisions about risk management, operational improvements, and customer service enhancements.

Implement at pace

Enhanced customer trust

Anansi is FCA regulated insurance with a 98% claims success rate. We are required to deliver best practices.

Adaptable to meet changing market needs and specific customer requirements.

Competitive pricing

Comprehensive cover for loss and damage backed by major global insurers at competitive prices.

Unlock new revenue streams by bundling and cross-selling insurance products.

Simple, easy to offer

API technical solutions allow you to provide straightforward ways to onboard your customers.

Easy to integrate directly into your warehouse, order or inventory management system.

  • We chose Anansi because they address something no other offering does, which is to recompense a client for their cost and their profit by offering retail price payouts which is innovative and very much needed; Providing cover for real losses solves the main problem commerce merchants face when shipping

    Ross Jermy, Founder, Moov

  • We chose the Anansi embedded shipping insurance solution to help solve the time-consuming problem of manually processing claims, which often exceeds the benefits gained. Anansi’s digital solution can link to our internal system and includes an automated claims process for lost and delayed parcels which allows us, and our customers, to spend less time on customer services and reduce the number of losses.

    Luis Johnson, Managing Director, Tarlu

  • The product's best feature is the automated claims functionality. This one feature alone will save us and our merchant’s an incredible amount of time and hassle. We no longer have to spend time completing forms and chasing down claim settlement outcomes.

    Neil Armstrong, Business Development Director, Cloud9 Fulfilment

With Anansi you have control.

Provide a quality insurance solution without taking on any of the compliance, regulation, or upkeep.

Backed by renowned leading global insurance leaders.

FAQ

We realise you may have some questions, so we’ve included the most frequently asked ones here.

Can’t find what you need?

  • Losses incurred as a result of damage, loss or late delivery of your parcel, across thousands of courier firms globally, during the period of cover. We cover items of a value up to £25,000.

    You are covered in the event of Damage or Loss which occurs in respect of an Order sent from the Originating Address to the Delivery Address. Whilst in transit and where the transit commences during the policy period.

    In respect of Damage or Loss, You are covered for the Total Transaction Value, up to the Maximum Loss Limit.

    Damage and Loss cannot occur in respect of the same Parcel.

  • Anansi covers a wide range of goods. It's easier for us to tell you what isn't included!

    We do not provide cover for Damage or Loss of a parcel containing aerosols, ammunition, batteries (unless the batteries are already included with the delivered object and are therefore in the same package as the object), cash, clinical and/or medical waste, corrosives, environmental waste, explosives, flammable substances, fur, gases, jewellery, perishable goods, precious metals, radioactive materials and samples, solvent based-paints, tobacco, wood varnishes, works of art, or any items listed as prohibited or restricted under the Courier's terms and conditions.

  • The cover provided by this insurance applies to businesses based in England, Wales, Scotland, the Channel Islands, the Isle of Man and Northern Ireland. It covers items in transit from the UK to worldwide (excluding sanctioned countries). We will be adding coverage for companies in other geographic territories (starting in the EEA), in due course.

  • Firstly, Anansi is FCA-regulated. Anansi Technology Limited (registered in England No. 11420090) is an Appointed Representative of Resolution Underwriting Partnership Limited, who are authorised and regulated by the Financial Conduct Authority (FRN 308113) in respect of general insurance business and is registered in England No.05104119.

    This means that we must meet certain standards and follow the FCA rules. These rules are there to make sure that you're treated fairly, you're protected, and the products and services you're offered are suitable. A panel of major global insurers also backs us. And we deliver a 98% claims success rate.

  • Get started immediately with a manual data upload option of your existing daily shipping spreadsheet.

    Anansi has pre-built integrations with Shopify, EKM, Patchworks, Despatch Cloud, Mintsoft and Deposco

    Anansi also has an API available for integration directly with your warehouse management system or order management system via API or alternatively with your third party logistics partner.

    You can read more about Anansi’s API documentation here https://apidocs.withanansi.com/

  • Yes! Here: https://apidocs.withanansi.com/